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Colorado

Colorado Unemployment Phone Number

Dept. of Labor and Employment — 1-303-318-9000

30
Avg. redials to connect
94%
Success rate
Colorado CDLE Unemployment Insurance
1-303-318-9000
Monday–Friday  ·  8:00 AM – 4:30 PM MT

IVR Menu Sequence to Reach a Live Agent

1 Call 1-303-318-9000
2 Press 1 for English
3 Press 2 to speak with a representative — hold queue
Save as a phone contact: +13033189000,,1,,2 Commas are ~1-second pauses. Automates the menu on every redial.

What Colorado CDLE Can Help You With

  • New unemployment claim filing and status
  • Weekly certification issues
  • Identity verification and MyColorado account problems
  • Benefit payment and debit card questions
  • Overpayment notices and fraud determinations
  • Paid Family and Medical Leave (FAMLI) questions
  • Appeal scheduling and Industrial Claim Appeals Office
  • Work search requirement and waiver questions

Weekly certifications and claim status can be handled online at coloradoui.gov.

Best Times to Call Colorado CDLE in 2026

  • 8:00 AM MT sharp — queue opens at 8; dial at 7:59
  • Wednesday and Thursday — lowest daily call volume
  • 3:30–4:15 PM MT — late window before 4:30 close
  • Avoid Monday — highest call volume after weekend
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Colorado CDLE Phone Numbers

LinePhone NumberHours
Unemployment Insurance1-303-318-9000M–F 8am–4:30pm MT
FAMLI Division1-844-926-6528M–F 8am–4:30pm MT
Fraud Hotline1-800-388-484824/7
TTY (hearing impaired)711M–F 8am–4:30pm MT

Frequently Asked Questions

What is Colorado FAMLI and can I call the same number?

Colorado's Paid Family and Medical Leave Insurance (FAMLI) is administered separately from unemployment insurance. For FAMLI questions — bonding leave, medical leave, or caregiver leave — call 1-844-926-6528 rather than the UI line. FAMLI launched in 2024 and call volumes can be high for new claims.

How long do I have to appeal a Colorado unemployment decision?

You have 20 days from the mailing date of the determination to file an appeal with the Industrial Claim Appeals Office (ICAO). This is one of the longer windows among states, but acting quickly is still advised. You can file online or by phone through CDLE.