What is the Social Security Administration phone number?

The Social Security Administration's main phone number is 1-800-772-1213. The line is open Monday through Friday, 8:00 AM to 7:00 PM ET. TTY/TDD users can call 1-800-325-0778.

How long is the wait time for Social Security?

Social Security hold times average 45 to 90 minutes on a typical day, with longer waits on Monday mornings and during early morning hours. Getting into the queue requires an average of 28 redial attempts.

What is the fastest way to reach Social Security?

Call early (8:00 AM ET on a Wednesday or Thursday) or use an auto-dialing service like EDD Hold, which handles the redials and IVR navigation and calls you when a live SSA agent is ready. Standard sessions typically complete within 25 minutes.

Social Security Phone Number — Skip the Hold 2026

SSA National Phone Number

1-800-772-1213

Monday–Friday · 8:00 AM – 7:00 PM ET

SSA Menu Sequence to Reach a Live Agent

1 Call 1-800-772-1213

2 Wait through the greeting message (~20 seconds)

3 Press 1 for English

4 Press 2 for Social Security card, benefits, or Medicare questions

5 Press 1 to speak with a representative — hold queue

Save as a phone contact: +18007721213,,1,,2,,1 Commas are ~1-second pauses. Your phone navigates the menu automatically on each redial.

What SSA Can Help You With

Social Security benefits (retirement, disability)
Medicare enrollment and Part A/B questions
Supplemental Security Income (SSI)
Social Security Disability Insurance (SSDI)
Social Security card replacement
Name and address changes
Direct deposit and payment changes
Survivor benefits
Overpayment and appeal questions
Benefits verification letters

Many requests can be handled at ssa.gov or my.ssa.gov (my Social Security account) without a phone call — including benefit letters, change of address, Medicare replacement cards, and direct deposit updates.

Best Times to Call Social Security in 2026

8:00–8:30 AM ET — best window when the lines open
Wednesday and Thursday — lower call volume than Mon/Tue
After 4:00 PM ET — volume drops significantly late in the day (lines close at 7 PM)
Avoid Monday and Friday mornings — highest call volumes of the week
Avoid the first week of the month — benefit payment dates trigger spikes

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We navigate the SSA phone menu, secure your queue spot, and call you when a live agent is ready. Average connection time: 25 minutes.

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Other SSA Phone Numbers

Line	Phone Number	Hours
SSA Main Line	1-800-772-1213	M–F 8am–7pm ET
TTY/TDD (hearing impaired)	1-800-325-0778	M–F 8am–7pm ET
Office of the Inspector General (fraud)	1-800-869-9235	M–F 10am–4pm ET

Frequently Asked Questions

Can I schedule an in-person appointment at my local SSA office?

Yes. You can find your local Social Security office at ssa.gov/locator and call them directly to schedule an in-person appointment. Local offices often have shorter waits than the national line, particularly for document-heavy issues like disability applications.

Does the SSA call back after you wait on hold?

The SSA has a callback option on some calls — you may be offered the choice to receive a callback rather than wait on hold. If offered, take it. However, this option isn't always available. EDD Hold provides this callback capability regardless of whether the SSA offers it.

Does EDD Hold work for Social Security calls?

Yes. EDD Hold supports the SSA national line (1-800-772-1213) at $12.99 per session. We navigate the full menu, hold your queue spot, and call you when a live SSA agent is on the line. Full money-back guarantee.

Social Security Administration Phone Number