What is the Florida unemployment phone number?

The Florida Department of Economic Opportunity (DEO) Reemployment Assistance phone number is 1-800-204-2418. Hours are Monday through Friday 7:30 AM to 6:30 PM ET. You can also file claims and certify weekly online through the CONNECT system at connect.myflorida.com.

How do I speak to a live person at Florida DEO?

Call 1-800-204-2418. Press 1 for English, then press 1 for Reemployment Assistance (unemployment), then press 1 to speak with a representative. Hold times average 30–120 minutes, and getting through typically requires 35 redial attempts.

Florida Unemployment Phone Number 2026 — Skip the Hold

Florida DEO / Reemployment Assistance Phone Number

1-800-204-2418

Monday–Friday · 7:30 AM – 6:30 PM ET

IVR Menu Sequence to Reach a Live Agent

1 Call 1-800-204-2418

2 Press 1 for English

3 Press 1 for Reemployment Assistance (unemployment)

4 Press 1 to speak with a representative — hold queue

Save as a phone contact: +18002042418,,1,,1,,1 Commas are ~1-second pauses. Automates the menu on every redial.

What Florida DEO Can Help You With

Reemployment Assistance claim issues
CONNECT system account problems
Weekly claim certification errors
Overpayment and waiver requests
Appeal hearings
Identity verification holds
Direct deposit setup or changes
1099-G tax form corrections

Florida's CONNECT system at connect.myflorida.com handles most routine tasks online — filing, weekly certifications, payment status, and document uploads. Call only when CONNECT can't resolve your issue.

Best Times to Call Florida DEO in 2026

7:30 AM ET — DEO opens 30 minutes earlier than most agencies; this window is less crowded than you'd expect
Wednesday and Thursday — best mid-week call days
After 4:00 PM ET — DEO's extended hours (until 6:30 PM) create an accessible late-afternoon window that most callers ignore
Avoid Monday morning and the days following state holidays

Guaranteed or your money back

Skip the Florida DEO hold line

We auto-dial, navigate the CONNECT menu, and call you when a live DEO agent is on the line. Average connection: 30 minutes.

Get Connected — $9.99

Florida DEO Phone Numbers

Line	Phone Number	Hours
Reemployment Assistance (main)	1-800-204-2418	M–F 7:30am–6:30pm
Access Florida (benefits)	1-866-762-2237	M–F 8am–5pm
TDD/TTY	711	M–F 7:30am–6:30pm

Frequently Asked Questions

Why does CONNECT keep freezing or showing errors?

Florida's CONNECT system has a history of technical issues. If you're getting error messages during your weekly certification, try using a different browser (Chrome tends to work best), clear your cache, or call the DEO directly to certify over the phone. Document the error message you receive before calling, as agents will ask about it.

What is the Access Florida number and how is it different?

Access Florida (1-866-762-2237) handles food assistance (SNAP), Medicaid, and TANF — not unemployment benefits. For reemployment assistance (unemployment), always use 1-800-204-2418 (the DEO main line).