Employment Department — 1-877-345-3484
+18773453484,,1,,2
Commas are ~1-second pauses. Automates the menu on every redial.
Weekly certifications and claim status can be managed through Frances Online at unemployment.oregon.gov.
We auto-dial, navigate the menu, and call you when a live agent is on the line. Average connection: 23 minutes.
| Line | Phone Number | Hours |
|---|---|---|
| Unemployment Insurance | 1-877-345-3484 | M–F 8am–5pm PT |
| Paid Leave Oregon | 1-833-854-0166 | M–F 8am–5pm PT |
| Fraud Hotline | 1-800-436-6593 | 24/7 |
| TTY (hearing impaired) | 711 | M–F 8am–5pm PT |
Paid Leave Oregon (PLO) is a separate paid leave benefit — distinct from unemployment insurance — that covers medical, family bonding, and safe leave. It launched in 2023 and uses a different claims process through Frances Online. If you need to call about PLO, use 1-833-854-0166 rather than the UI line.
You have 20 calendar days from the mailing date of the determination to appeal to the Employment Appeals Board. Oregon's process includes a hearing before a referee — acting within the first two weeks and gathering documentation about your separation is strongly recommended before the hearing.