Employment Commission — 1-866-832-2363
+18668322363,,1,,2
Commas are ~1-second pauses. Automates the menu on every redial.
Weekly certifications and claim status can be managed online at vec.virginia.gov.
We auto-dial, navigate the menu, and call you when a live VEC agent is on the line. Average connection: 20 minutes.
| Line | Phone Number | Hours |
|---|---|---|
| Unemployment Insurance | 1-866-832-2363 | M–F 8:15am–4:30pm ET |
| Employer Services | 1-804-786-3001 | M–F 8:15am–4:30pm ET |
| Fraud Hotline | 1-800-782-4001 | 24/7 |
| TTY (hearing impaired) | 711 | M–F 8:15am–4:30pm ET |
Virginia VEC's phone lines open at 8:15 AM ET — 15 minutes later than most state unemployment agencies. If you call at 8:00 AM, you'll reach an automated system but agents won't be available until 8:15. Dial at 8:14 to be among the first callers when agents come on the line.
You have 30 calendar days from the mailing date of the decision to appeal. Virginia's appeal window is longer than most states, which gives you more time to gather documentation. However, acting quickly is still recommended — the sooner you appeal, the sooner any held benefits can be released if you win.